Terms and Conditions


Terms & Conditions

Last Updated: [7/2026]

Welcome to Pet Foundry. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree with any portion of these Terms, you should discontinue use of our website immediately.


1. Acceptance of Terms

By visiting our website or purchasing any product from Pet Foundry, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or legal guardian.

You agree to comply with all applicable federal, state, and local laws while using our website.


2. Products

Pet Foundry strives to accurately display all products, descriptions, pricing, colors, and specifications. However, we do not guarantee that product descriptions, images, colors, sizing, dimensions, or other information will be completely accurate or free of errors.

Actual products may differ slightly from images shown due to manufacturing updates, lighting, monitor settings, supplier modifications, or packaging changes.

Pet Foundry reserves the right to discontinue, modify, substitute, or update any product without prior notice.


3. Pricing

Prices may change at any time without notice.

We reserve the right to correct pricing mistakes, typographical errors, or system errors before or after an order has been placed.

If an order is affected by an incorrect price, we may cancel the order and issue a full refund.


4. Order Acceptance

Submitting an order does not guarantee acceptance.

Pet Foundry reserves the right to refuse, limit, cancel, or reject any order at our sole discretion for reasons including but not limited to:

  • Suspected fraud
  • Pricing errors
  • Inventory shortages
  • Shipping restrictions
  • Payment verification issues
  • Abuse of promotions
  • Violation of these Terms


5. Shipping

Estimated shipping times are estimates only and are not guaranteed.

Pet Foundry shall not be liable for delays caused by:

  • Shipping carriers
  • Customs
  • Weather
  • Labor strikes
  • Natural disasters
  • Government actions
  • Supply chain disruptions
  • High shipping volume
  • Events beyond our reasonable control

Risk of loss transfers to the customer once the package is delivered to the shipping carrier where permitted by applicable law.


6. Returns & Refunds

All returns are governed by our separate Return & Refund Policy.

By making a purchase, you acknowledge that you have reviewed and accepted our Return Policy.


7. Pet Safety

Customers are solely responsible for determining whether a product is appropriate for their individual pet.

No product is completely indestructible.

Pets should always be supervised while using toys, accessories, or other products.

Pet Foundry shall not be liable for injuries, choking, allergic reactions, property damage, veterinary expenses, or other damages arising from misuse, improper supervision, or failure to inspect products before use.

Customers should immediately discontinue use if a product becomes damaged.


8. Product Disclaimer

Products are provided “AS IS” and “AS AVAILABLE.”

Pet Foundry makes no guarantee that products will meet every customer’s expectations or every pet’s preferences.

Individual results and satisfaction may vary.


9. Limitation of Liability

To the fullest extent permitted by law, Pet Foundry, its owners, employees, contractors, suppliers, affiliates, partners, and agents shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Lost profits
  • Lost revenue
  • Loss of data
  • Emotional distress
  • Veterinary bills
  • Property damage
  • Personal injury

arising from the use of our products or website.

Our maximum liability shall never exceed the amount paid for the specific product giving rise to the claim, except where prohibited by law.


10. Disclaimer of Warranties

To the maximum extent allowed by law, all products and services are provided without warranties of any kind, whether express or implied.

This includes but is not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Durability
  • Continuous availability


11. User Conduct

Users agree not to:

  • Violate any law
  • Attempt unauthorized access
  • Introduce viruses or malware
  • Copy website content
  • Use automated bots without permission
  • Interfere with website functionality
  • Submit false information
  • Abuse customer support

Violation may result in termination of access.


12. Intellectual Property

All website content, including logos, branding, graphics, text, product descriptions, icons, photographs, videos, and designs, is the exclusive property of Pet Foundry unless otherwise stated.

No content may be copied, reproduced, sold, distributed, or modified without written permission.


13. Accuracy of Information

While we strive for accuracy, Pet Foundry does not guarantee that all website content is current, complete, or error-free.

We reserve the right to correct inaccuracies at any time.


14. Third-Party Services

Our website may link to third-party websites or services.

Pet Foundry is not responsible for the content, policies, products, or practices of any third-party websites.


15. Privacy

Use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and processing of information as described in that policy.


16. Indemnification

You agree to defend, indemnify, and hold harmless Pet Foundry, its owners, employees, affiliates, suppliers, contractors, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of your misuse of the website, violation of these Terms, or misuse of products purchased from us.


17. Force Majeure

Pet Foundry shall not be responsible for any failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, cyberattacks, labor disputes, governmental actions, utility outages, carrier interruptions, or supplier failures.


18. Governing Law

These Terms shall be governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

Any legal dispute shall be brought in the state or federal courts located in Minnesota, unless applicable law requires otherwise.


19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.


20. Waiver

Failure by Pet Foundry to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.


21. Changes to These Terms

Pet Foundry reserves the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting on this website.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.


22. Contact Information

Questions regarding these Terms may be directed to Pet Foundry’s customer support using the contact information listed on our website.


For even stronger protection, it’s a good idea to have these terms reviewed by a licensed attorney familiar with Minnesota law and e-commerce. They can tailor them to your business model and ensure they comply with applicable consumer protection laws while maximizing their enforceability.